# Voices.com > Managed narrator marketplace using VoiceMatch AI to match authors with professional narrators, with SurePay escrow protection and built-in project management. Source: https://selfpublishingdirectory.com/audiobook/voicescom Website: https://www.voices.com Category: Audiobook Production (https://selfpublishingdirectory.com/audiobook) Pricing: freemium — $0–$299/annual AI-powered: yes Tags: narrator-marketplace, casting, human-narration, professional, managed, voicematch, surepay, escrow Last verified: 2026-05-13 Best For: First-time audiobook authors who want fewer, better-matched auditions and SurePay escrow protection; platform fee justified only for multi-title producers Narration Type: human, professional Royalty Rate: Service Type: narrator-marketplace Voices.com is a Canadian narrator marketplace that has operated since 2005, with 500,000+ registered voice actors across 100+ languages. Where open-audition platforms like Voice123 send your brief to any narrator, Voices.com uses its VoiceMatch™ AI algorithm to match your project to relevant narrators and invite targeted auditions — delivering fewer responses with higher relevance to your audiobook's specific genre and tone requirements. ## What You Get - **VoiceMatch™ AI**: Automatically analyzes your project specifications — genre, tone, audience, and character requirements — then invites matching narrators to audition; you receive targeted responses rather than open-market flooding - **SurePay™ escrow**: Premium clients have the full project payment held in escrow before work begins; funds are released only upon satisfactory delivery, protecting authors against non-delivery and narrators against non-payment - **Built-in project management**: Milestone tracking, revision request workflows, file delivery management, and client-narrator messaging are embedded in the platform — reducing coordination overhead for first-time audiobook producers - **500,000+ voice actors**: One of the largest registered talent pools available; covers audiobook genres including romance, thriller, business, children's, memoir, and self-help with narrators experienced in ACX-compliant delivery - **Managed services option**: Enterprise clients can access Voices.com's professional services team for end-to-end project coordination — covering casting, production oversight, and delivery management ## Who It's For - **First-time audiobook authors**: The structured workflow, SurePay escrow, and project management tools reduce risk for authors who haven't managed a narrator relationship before and want guardrails throughout the process - **Authors who want fewer, better auditions**: VoiceMatch filters the pool — authors typically review 5–15 targeted auditions rather than sorting through 30–50 unsolicited responses from an open-market call - **Mid-to-premium budget projects**: Voices.com skews toward experienced talent; most audiobook narrators on the platform charge $150–$300 per finished hour (PFH) at entry level, with premium narrators at $400–$600+ PFH **Pricing:** Basic is free — post projects, receive auditions, hire and pay narrators directly. Voices Plus is $299/year and adds featured job postings, priority talent matching, enhanced project management tools, and invoice-based payment. Enterprise is $2,999/year with managed services and waived processing fees. Narrator rates are negotiated and paid separately from platform fees. ## Strengths - **SurePay™ payment protection**: Escrow held before work begins removes the risk of paying for work not delivered — a meaningful safeguard for authors making their first significant narrator hire - **Structured workflow reduces coordination overhead**: Built-in revision requests, file delivery milestones, and messaging tools replace the informal email chains that often create friction in narrator relationships managed off-platform - **A+ BBB rating**: Voices.com's long operating history and reputation in the professional voice over industry attracts narrators who take project commitments seriously - **ACX-experienced narrators**: Many Voices.com narrators have existing knowledge of audiobook technical specs — 192kbps MP3, RMS, peak levels, room tone requirements — which reduces post-production complications ## Limitations - **No distribution**: Like Voice123, Voices.com is a casting-only platform — finished audiobooks must be distributed separately through ACX, Author's Republic, Voices by INaudio, or another aggregator - **Plus plan cost relative to single projects**: $299/year is a meaningful upfront investment; for a one-off audiobook project, the narrator rate typically far exceeds the platform fee, making the Plus subscription hard to justify unless you're producing multiple titles per year - **VoiceMatch narrows the pool**: Targeted matching means less variety than an open-audition call — if the algorithm's matches don't fit your specific voice vision, options narrow quickly without the fallback of broad open submissions - **Mixed customer support reviews**: Some clients report inconsistent response times from Voices.com support despite premium tier subscriptions; issues occasionally take longer to resolve than expected ## Alternatives Voice123 is the primary alternative, with an open-audition model and free client access — better for authors who want to compare a wide range of voices before deciding. ACX integrates narrator casting with direct distribution to Audible, but restricts to US, UK, Canadian, and Irish narrators and requires a royalty-share or rights assignment. For authors wanting maximum casting control without platform fees, Voice123 is the starting point; for authors who want more structure and payment protection on their first project, Voices.com's Basic tier is worth exploring before committing to Plus.